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These are challenging times and we would like to share our heartful support with you and your families.
As the UK government implement significant measures to control this virus, iKoustic are doing everything to comply with these instructions. I can assure you that we are operating in a safe and responsible manner, adhering to the guidance in full.
Our plan is to continue to offer a product advice and supply service for as long as we can. We appreciate your understanding if there are any delays to our normal service times.
Due to home working, we would encourage you to communicate through the Jivochat email link on the site. Supplying all contact details will speed this up further and enable us to get back to you in the order that your enquiries are received in and in the shortest time possible.
We will update you if this position changes.
As Builders and Contractors, there must be clear and concise instructions to assure that what has been specified is correct and that the project runs as smoothly as possible. We provide on-going installation advice and project management throughout the entirety of your projects when you specify with us.
Our on-site guidance for projects combines our knowledge of our acoustic materials and systems so that you are installing them correctly so that when it comes to the Sound Testing phase, we are assured there are no mistakes or anomalies. What you will find most useful is our Installation Videos and speaking with our team with any questions you may have, especially if something is unclear, or not possible on certain projects. These videos can be found in product and system pages of the materials you are installing.
If your project has been passed down through an Architect, an Acoustic Consultant or even a specifier, we can answer any questions you have on bridging the gap between them. If you are seeking alternatives with iKoustic that are not supplied by us, we are able to run through the details with you to make sure there is a suitable alternative.
We want to assure you that whatever has been put forward is a winning combination for whatever the use, whether is somebody soundproofing their home, or you are working on projects that to protect homes and workplaces from the noise going right the way up to large multi-purpose complexes where the right system is important.