iKoustic source the most cost-effective delivery options with a variety of options available - for delivery addresses on mainland UK and no further North than Edinburgh - including Next Day, Pre 12 (AM), after 12 (pm) and Standard (2 - 3 day), depending on your requirements and availability.
For delivery addresses outside of mainland UK or further North than Edinburgh, delivery prices are only available by special request.
Soundproofing Materials are considered as building materials which can be bulky and heavy - this means we use the Pallet Network to deliver materials to your property, which means we do not use our own fleet to help reduce overall costs to you.
Deliveries can arrive on a large vehicle such as an articulated vehicle (cabin and trailer) to minimise costs. If there are access issues or HGV restrictions, please do let us know in advance as our website options are given in good faith of no restrictions.
Common Restrictions on Access;
Depending on the materials you have ordered, most will arrive on a Pallet due to weights and size.
They will arrive wrapped with protective packaging where appropriate, minimizing damage. The materials are fully wrapped in black to conceal the contents and help to weatherproof the goods.
All packaging materials, including pallet(s), will not be removed upon delivery and will need to be disposed of by the recipient.
A Pallet will arrive as a kerb-side drop, the drivers are not insured to lift materials into your property, so you will want to make sure you have assistance in bringing materials into your property.
All deliveries need to be signed for upon arrival, if this is missed on the day of agreed booking a redelivery charge will apply.
Materials can be left at your own risk.
Yes, we do, please contact us on 01937 588 226 to arrange this as shipping prices are only available by special request.
If in the unfortunate and rare case materials arrive damaged, please take images if possible and call us immediately before accepting the order so we can arrange the best course of action on 01937 588 226. Sign for any goods damaged.
If you believe there are shortages in materials or incorrect materials you must let us know before signing for goods as 'Arrived in good condition', by signing for goods you accept that everything is as expected.